Forum Discussion

dadading's avatar
dadading
Copper Contributor
May 01, 2020

My account Cannot sync

Hi,   I use my school email to login the edge. It shows that "Couldn’t connect to the sync server. Retrying…". There are many bookmarks and passwords saved in this edge. However, I cannot sync to m...
dadading's avatar
dadading
Copper Contributor
May 03, 2020

Deleted Thanks for your reply. I have updated to the latest version of edge. However, the problem still happens.

 Please check the following picture for the version of edge.

 

Thanks

 

Deleted's avatar
Deleted
May 08, 2020

dadading Thanks for verifying your version. To confirm, were you able to submit feedback? There can be a number of causes for sync issues, so it's really helpful for our devs to see diagnostic logs. 

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

  • dadading's avatar
    dadading
    Copper Contributor
    May 10, 2020
    Yes, I have already submitted the feedback.