Forum Discussion

Copper Contributor

Feb 16, 2021

Solved

MS Edge keep freezing if I leave the PC for a while!!

Hi My Chromium based Edge 88.xxx recently keep freezing after the screen goes off! The current tab never responds to any click, so I must choose another tab or press the upper 3 dots of the Edge br...

Freezing Edge

Alexandra-R
Feb 16, 2021
It might be worth disabling your extensions temporarily to see if the freeze still occurs, it's possible one of them is interacting oddly with v88. In either case, sounds like you can still click the "..." menu after the freeze so if you could recreate the freeze and then submit feedback via Edge's "…" menu in the top right > Help and feedback > Send feedback and check the box to include diagnostic data, that will help us investigate what may be going on in the background.

Thanks!

-Alex

HayderAmily

Copper Contributor

Feb 16, 2021

The same extensions are running on my PC before that problem has happened. They are - email extension: Checker Plus for Gmail. - TransOver: for translation - Language tools: for translation - Ad blocking - EPUBReader - iCloud extension

Alexandra-R

Former Employee

Feb 16, 2021

It might be worth disabling your extensions temporarily to see if the freeze still occurs, it's possible one of them is interacting oddly with v88. In either case, sounds like you can still click the "..." menu after the freeze so if you could recreate the freeze and then submit feedback via Edge's "…" menu in the top right > Help and feedback > Send feedback and check the box to include diagnostic data, that will help us investigate what may be going on in the background.

Thanks!

-Alex