Forum Discussion

MinPham's avatar
MinPham
Copper Contributor
Dec 01, 2020

Microsoft Edge ver 87.0.664.52 cannot open

After update to ver 87.0.664.52, it cannot open any more. How to fix it?
MissyQ's avatar
MissyQ
Former Employee
Dec 02, 2020

Hey, everyone!

 

I wanted to hop in here and thank y'all for these reports! The team is investigating on our side now, and highly suggest you follow the steps that TrendMicro provided to mitigate this in the interim. I've verified that answer in this thread, but I will also link here again (it's been listed here a few times now) the support article that you should follow. It's in Japanese, so you will need to use the translate feature to read it in any other languages. 

 

I'll follow up in this thread once I know of any fixes put in place! Thanks again for these reports. :3

 

Missy Quarry (she/her/hers)
Community Manager - Microsoft Edge

Jesse Reppin's avatar
Jesse Reppin
Copper Contributor
Dec 02, 2020

Hello Together,

 

Trend Micro as provide a new Pattern. When you update this Pattern it's resolved.

 

See details:

https://success.trendmicro.com/solution/000283026

  • greulicm's avatar
    greulicm
    Copper Contributor
    Dec 03, 2020
    Hello Everybody,

    i can confirm that. Works after pattern update!