Forum Discussion
Microsoft Edge ver 87.0.664.52 cannot open
MinPham
same issue here. if u stop officescan agent and turn it on again, it works well, but officescan agent says it has to do an update. if u do the update, u can not start edge again.
We added 'C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe' to the trusted programms in officescan. Now it works with updated officescan agent.
Regards
Ric
45PM91 Thank you for your solution. Is there any security issue when adding Ms Edge to the trusted programms in Officescan? It is an internet browser
- MGubitzerDec 02, 2020Copper Contributor
Same problem here.
And of course setting an internet browser as a trusted program and thus disabling behavioral monitoring on it is a security problem.
I hope, TrendMicro is releasing a new pattern soon, which fixes this false positive.
- MichaW2000Dec 02, 2020Copper Contributor
MGubitzer Is it TrendMicro's or Edge's problem? It only affects version 87.0.664.52, the previous version works.
- MGubitzerDec 02, 2020Copper Contributor
Opened a case with TrendMicro. Let's see if they can confirm the overblocking. I think this is a TrendMicro problem since no other AV-solution seems to have been reported with this problem.
- HotCakeXDec 02, 2020MVPOf course there is no security problem by adding Edge to trusted programs. it's not just any Internet browser, it's the official Microsoft browser.
Have you tried a Better AV solution such as Kaspersky? this is most likely a false positive problem coming from TrendMicro, because that is what you all have in common. I'm not seeing other AV vendors identifying Edge as "untrusted".- SteveRockDec 02, 2020Copper Contributor
HotCakeX That is a ridiculous assessment. Many threats originate via the browser. Adding the browser to the trusted programs list is one of the worst decisions you could make, you might as well turn off your anti virus.
Adding the program to the exclusion list should only be considered a temporary fix and only in an emergency. Using an alternate browser while Trend sorts this out is the smarter play.
- HotCakeXDec 02, 2020MVP
SteveRock wrote:HotCakeX That is a ridiculous assessment. Many threats originate via the browser. Adding the browser to the trusted programs list is one of the worst decisions you could make, you might as well turn off your anti virus.
Adding the program to the exclusion list should only be considered a temporary fix and only in an emergency. Using an alternate browser while Trend sorts this out is the smarter play.
but you're saying that as if I was the one suggesting that lol
it was the tech support at Trendmicro that said it. so they aren't so smart after all
What I personally suggested was to check Edge with a different and Better AV such as Kaspersky.