Forum Discussion
MinPham
Dec 02, 2020Copper Contributor
Microsoft Edge ver 87.0.664.52 cannot open
After update to ver 87.0.664.52, it cannot open any more. How to fix it?
45PM91
Dec 02, 2020Copper Contributor
MinPham
same issue here. if u stop officescan agent and turn it on again, it works well, but officescan agent says it has to do an update. if u do the update, u can not start edge again.
We added 'C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe' to the trusted programms in officescan. Now it works with updated officescan agent.
Regards
Ric
- MinPhamDec 02, 2020Copper Contributor
45PM91 Thank you for your solution. Is there any security issue when adding Ms Edge to the trusted programms in Officescan? It is an internet browser
- MGubitzerDec 02, 2020Copper Contributor
Same problem here.
And of course setting an internet browser as a trusted program and thus disabling behavioral monitoring on it is a security problem.
I hope, TrendMicro is releasing a new pattern soon, which fixes this false positive.
- MichaW2000Dec 02, 2020Copper Contributor
MGubitzer Is it TrendMicro's or Edge's problem? It only affects version 87.0.664.52, the previous version works.
- HotCakeXDec 02, 2020MVPOf course there is no security problem by adding Edge to trusted programs. it's not just any Internet browser, it's the official Microsoft browser.
Have you tried a Better AV solution such as Kaspersky? this is most likely a false positive problem coming from TrendMicro, because that is what you all have in common. I'm not seeing other AV vendors identifying Edge as "untrusted".- SteveRockDec 02, 2020Copper Contributor
HotCakeX That is a ridiculous assessment. Many threats originate via the browser. Adding the browser to the trusted programs list is one of the worst decisions you could make, you might as well turn off your anti virus.
Adding the program to the exclusion list should only be considered a temporary fix and only in an emergency. Using an alternate browser while Trend sorts this out is the smarter play.
- HenryLinDec 02, 2020Brass ContributorWe have also joined...but nothing happens, do you have a reboot