Forum Discussion

nix1507's avatar
nix1507
Copper Contributor
Oct 09, 2020

Microsoft edge update error

Getting this error while checking for updates in Edge browser stable version.   An error occurred while checking for updates: We couldn't create that component (error code 3: https://go.microsoft.c...
Anonymous's avatar
Anonymous
Oct 19, 2020

nix1507 To follow-up, I heard back from the team! First, they requested that you submit diagnostic data through our secure in-browser feedback tool, if you haven't yet. (Shift+Alt+I on a PC or "..." menu > Help and feedback > Send feedback.)

 

And second, the fix should be easy! They're recommending that you simply reinstall Microsoft Edge (no need to uninstall firs.)

  1. Exit all browser sessions
  2. Go to https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fedge&data=04%7C01%7Cv-fasera%40microsoft.com%7C30983d4806194eda5b6808d873336c66%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637386012365237819%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=wWujJnuwfoc4aYbzfJMpHI8uzeRyRklR9So1F%2B9qpfg%3D&reserved=0 from a non-Edge browser 
  3. Download Microsoft Edge, run the installer

 

Hopefully that helps, and let us know if you have any additional questions!

Fawkes (they/them)
Program Manager & Community Manager - Microsoft Edge

Resources