Forum Discussion

Copper Contributor

Mar 12, 2020

Microsoft Edge sync issues in all channels

Dear Edge users and Insiders, I have installed two edge preview channels beside the stable one. Unfortunately, I am unable to sync my data between the browsers or my android phone and get the erro...

hossein_Dianati

Copper Contributor

Mar 17, 2020

Deleted Hi, Thanks for the reply. Yes it is a personal account. Other personal accounts work just fine only my main account has problem and I don't wanna migrate to another account as I've used it in many services since 4 years ago. In the meantime, I even reinstalled windows but nothing changed. I've also submitted feedback with screenshots and diagnostic data in the browser. any help?

Thanks

Deleted

Mar 30, 2020

hossein_Dianati To loop back: I've confirmed that the team received your feedback! It's been under review, and I'm hoping to have some insights to share with you shortly. (Unless this has already resolved with some of the recent fixes, in which case, just let us know!)

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

hossein_Dianati
Copper Contributor
Mar 31, 2020
Deleted Hi. Thanks for you attention. I can confirm that the issue is now resolved both in canary and stable channels. My data are now syncing. Thanks again.
- Deleted
  Mar 31, 2020
  hossein_Dianati Excellent, so glad to hear it! Let us know if there's anything else that you see, and we hope you enjoy Microsoft Edge.
  
  Fawkes (they/them)
  Project & Community Manager - Microsoft Edge
  - Markus_Pfeifer
    Copper Contributor
    Apr 15, 2020
    Deleted I have the maybe same problem. I'm on macOS and since a few days Edge is telling me, that sync isn't available right now or if I look at may profile in settings it says 'Couldn't connect to the sync server. Retrying…'
    
    I tried already a few troubleshooting steps, but nothing helped so far. Do you have any idea?
    
    Best,
    Markus