Forum Discussion

Copper Contributor

Mar 12, 2020

Microsoft Edge sync issues in all channels

Dear Edge users and Insiders, I have installed two edge preview channels beside the stable one. Unfortunately, I am unable to sync my data between the browsers or my android phone and get the erro...

Anonymous

Mar 16, 2020

hossein_Dianati Thanks for reaching out and welcome to our Insiders community!

Is the account you're attempting to sync tied to your work, or is it a personal account? And if you haven't yet, can you please submit detailed feedback with diagnostics through the browser? (It's helpful for our Devs when they're troubleshooting.)

Fawkes (they/them)
Project & Community Manager - Microsoft Edge

hossein_Dianati

Copper Contributor

Mar 17, 2020

Deleted Hi, Thanks for the reply. Yes it is a personal account. Other personal accounts work just fine only my main account has problem and I don't wanna migrate to another account as I've used it in many services since 4 years ago. In the meantime, I even reinstalled windows but nothing changed. I've also submitted feedback with screenshots and diagnostic data in the browser. any help?

Thanks

Anonymous
Mar 30, 2020
hossein_Dianati To loop back: I've confirmed that the team received your feedback! It's been under review, and I'm hoping to have some insights to share with you shortly. (Unless this has already resolved with some of the recent fixes, in which case, just let us know!)

Fawkes (they/them)
Project & Community Manager - Microsoft Edge
- hossein_Dianati
  Copper Contributor
  Mar 31, 2020
  Deleted Hi. Thanks for you attention. I can confirm that the issue is now resolved both in canary and stable channels. My data are now syncing. Thanks again.
  - Anonymous
    Mar 31, 2020
    hossein_Dianati Excellent, so glad to hear it! Let us know if there's anything else that you see, and we hope you enjoy Microsoft Edge.
    
    Fawkes (they/them)
    Project & Community Manager - Microsoft Edge