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gh0stx's avatar
gh0stx
Copper Contributor
May 08, 2023

Microsoft Edge Sync Issue

My Microsoft Edge on specific laptop keeps on having sync issue / logging out. (Not the website logout, the account on Microsoft Edge. It doesnt happen on other microsoft application.

 

The error is "We can't sync to your account since we need to confirm that it's you. Please sign in again to verify your account."

 

What is strange is that, it doesnt happen everytime I close and open the browser, or restart. It happens randomly. Even if Microsoft Edge is open (not being closed), then suddenly I noticed the "Sign-in" button is orange again and "We can't sync to your account since we need to confirm that it's you. Please sign in again to verify your account." if you hover the mouse.

 

It is quite annoying that it keeps on happening. Im not sure how to fix. I even formatted the laptop multiple times.

 

Any advise thanks. I tried https://browserhow.com/how-to-fix-sync-is-paused-sign-in-again-in-microsoft-edge/ this but still have made any changes.

7 Replies

  • Hi

    gh0stx 

    Open the Edge - Profile - allow automatic login, then set to single sign-on, write if it works.

    • gh0stx's avatar
      gh0stx
      Copper Contributor

      Deleted "Automatic sign in on Microsoft Edge" is already enabled but this still happen

      • Deleted's avatar
        Deleted

        gh0stx 

        Are you signed in to the Microsoft Store?

        Have you downloaded drivers from your computer manufacturer's website?

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