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Microsoft Edge Strange Crash in Mac OS Catalina Version 10.15.7
Microsoft Edge Strange Crash in Mac OS Catalina Version 10.15.7. can any one support here for this error ? full crash report is here you can download > https://docs.google.com/document/d/1D3y7LmO_k...
- Hey folks! Seeing a lot of new reports of this today, thank you very much for commenting! It looks like a lot of you are submitting feedback and I've gotten that to the team for a closer look at what's going wrong, but if they request any additional information I'll circle back here. Thank you again for reporting, and for your patience as we look into this!
Some updates/responses to various items:
-- Crashes started with v98. I'm running Edge Beta 97.0.1072.21 successfully.
-- I do NOT use Norton 365, but am still experiencing crashes.
-- I've been running on the Canary channel without crashing since 102.0.1221.x. This has continued through the most current version as of today, Thu 2022-04-28, 102.0.1241.0.
-- I could not get the Dev channel release to stop crashing until I performed some major surgery: I deleted the entire contents of the folder <user>/Library/Application Support/Microsoft Edge Dev/
-- This, of course, wiped practically all my settings, favorites, etc., for that channel, so it's very drastic. But I've now had Dev 102.0.1235.1 running for about 24 hours without a crash.
-- I will take a similar approach with the Beta channel version I'm using as my go-to browser, but will try to isolate exactly what needs to be removed. Doing so will take some time to ensure I don't wipe out everything I rely on for my daily productivity. Once I have something more definitive, I'll update this conversation. Anyone else who'd like to attempt to narrow down what needs to be removed is more than welcome to help out. 🙂
-- Crashes started with v98. I'm running Edge Beta 97.0.1072.21 successfully.
-- I do NOT use Norton 365, but am still experiencing crashes.
-- I've been running on the Canary channel without crashing since 102.0.1221.x. This has continued through the most current version as of today, Thu 2022-04-28, 102.0.1241.0.
-- I could not get the Dev channel release to stop crashing until I performed some major surgery: I deleted the entire contents of the folder <user>/Library/Application Support/Microsoft Edge Dev/
-- This, of course, wiped practically all my settings, favorites, etc., for that channel, so it's very drastic. But I've now had Dev 102.0.1235.1 running for about 24 hours without a crash.
-- I will take a similar approach with the Beta channel version I'm using as my go-to browser, but will try to isolate exactly what needs to be removed. Doing so will take some time to ensure I don't wipe out everything I rely on for my daily productivity. Once I have something more definitive, I'll update this conversation. Anyone else who'd like to attempt to narrow down what needs to be removed is more than welcome to help out. 🙂
- Nice work. But of course you shouldn't have to do this… where is Microsoft support on this? I'm looking at you, Alexandra-R! I think we last heard from her about this on February 8, when she had "gotten that to the team for a closer look at what's going wrong."
