Forum Discussion
Microsoft Edge Strange Crash in Mac OS Catalina Version 10.15.7
- Feb 08, 2022Hey folks! Seeing a lot of new reports of this today, thank you very much for commenting! It looks like a lot of you are submitting feedback and I've gotten that to the team for a closer look at what's going wrong, but if they request any additional information I'll circle back here. Thank you again for reporting, and for your patience as we look into this!
Hey there SandeepRbaliga1060! Was this a one time crash of the browser or does it continue to happen? Were you taking a specific action before the crash occurred? What version of Edge are you running?
If you're able to open the browser, please head over to edge://crashes in the address bar and see if the crash was recorded there. If it was, please click 'Submit feedback' and check to include diagnostic data when prompted, to ensure that the crash is reported to the Edge team as well (the report you posted originally is one sent to Apple specifically.) If you let me know what you put in the description of the crash report, I'll grab it on my side!
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge
Alexandra-RI'm experiencing the same crash with Microsoft Edge running Catalina 10.15.7 on an Mac with an Intel Chip. Since loading Norton 365, Edge continuously shuts down after 20 seconds. I've tried reloading Edge and rebooting the program to no avail; it continues to shut down at the refresh rate.
- ChuckG1000Apr 28, 2022Copper ContributorThis is interesting. I have Norton 365 installed too… can anybody confirm that the latest version of Edge works if Norton is not there?