Forum Discussion
Microsoft Edge crashes on Linux with work profile
When I create a new profile with a work account which is Office 365 the application crashes while syncing. This happens only on Linux machines. The console output is the following:
[28677:28677:0125/121648.674068:ERROR:assistance_home_client.cc(32)] File path /home/ahumeniy/.config/microsoft-edge/Profile 2
[28677:28677:0125/121648.702712:ERROR:assistance_home_client.cc(32)] File path /home/ahumeniy/.config/microsoft-edge/Default
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[28677:28892:0125/121649.724319:ERROR:encryption_keys_manager_aad.cc(593)] Failed to decrypt new key.
[28677:28892:0125/121649.724521:ERROR:encryption_keys_manager_aad.cc(197)] Got invalid encryption keys!
[28677:28892:0125/121649.724609:ERROR:processor_entity.cc(171)] Metadata has an exisiting server id that will be overwritten with the current update entity id.metadata server_id: 1e9f9849-c6c8-5565-a9bf-ae726fd04f3c update.entity.id: 1e9f9849-c6c8-5565-a9bf-ae726fd04f3c
[28677:28677:0125/121650.163860:ERROR:object_proxy.cc(623)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented
[28723:28723:0125/121656.140500:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[28723:28723:0125/121702.153755:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[28723:28723:0125/121705.161887:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
[0125/121805.284480:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.285208:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286004:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286226:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286286:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121806.220246:ERROR:directory_reader_posix.cc(42)] opendir /home/ahumeniy/.config/microsoft-edge/Crash Reports/attachments/cb70176a-b258-4782-84f2-c4b20a46f405: No such file or directory (2)
Segmentation fault (core dumped)
Deleting ~/.cache/Microsoft directory kind of solves the problem but sync is disabled permanently having to log out and log in again to enable sync and it resumes crashing.
Changing the search provider as suggested in other topics didn't resolve the problem either.
23 Replies
- MakreelCopper ContributorSame. Fedora 37.
- Marcel FrankeCopper Contributorsame here on Fedora 37
- Aaron_DoddCopper Contributor
Same issue here. Fedora 37 and using my work profile.
I'm able to successfully use Edge by enabling Flatpak support in Fedora and using the unofficial Edge image from there, but the official RPM crashes trying to sync.
- AppiSteffCopper Contributor
- ahumeniyCopper Contributor
Nope, still crashing
- AppiSteffCopper Contributor
Same issue here on openSUSE Tumbleweed with Edge 110.0.1587.49
- arthurltCopper ContributorSame issue here. Fedora 37 with Microsoft Edge 110.0.1587.41.
- rtollertCopper ContributorI am seeing the same thing. I'm running Fedora 36 under Sway. However, on a different machine running Arch and i3 (with an Edge install that's a few weeks older), everything works fine.