Forum Discussion
Microsoft Edge crashes on Linux with work profile
When I create a new profile with a work account which is Office 365 the application crashes while syncing. This happens only on Linux machines. The console output is the following:
[28677:28677:0125/121648.674068:ERROR:assistance_home_client.cc(32)] File path /home/ahumeniy/.config/microsoft-edge/Profile 2
[28677:28677:0125/121648.702712:ERROR:assistance_home_client.cc(32)] File path /home/ahumeniy/.config/microsoft-edge/Default
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
[28677:28892:0125/121649.724319:ERROR:encryption_keys_manager_aad.cc(593)] Failed to decrypt new key.
[28677:28892:0125/121649.724521:ERROR:encryption_keys_manager_aad.cc(197)] Got invalid encryption keys!
[28677:28892:0125/121649.724609:ERROR:processor_entity.cc(171)] Metadata has an exisiting server id that will be overwritten with the current update entity id.metadata server_id: 1e9f9849-c6c8-5565-a9bf-ae726fd04f3c update.entity.id: 1e9f9849-c6c8-5565-a9bf-ae726fd04f3c
[28677:28677:0125/121650.163860:ERROR:object_proxy.cc(623)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented
[28723:28723:0125/121656.140500:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[28723:28723:0125/121702.153755:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[28723:28723:0125/121705.161887:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!
[0125/121805.284480:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.285208:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286004:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286226:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121805.286286:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0125/121806.220246:ERROR:directory_reader_posix.cc(42)] opendir /home/ahumeniy/.config/microsoft-edge/Crash Reports/attachments/cb70176a-b258-4782-84f2-c4b20a46f405: No such file or directory (2)
Segmentation fault (core dumped)
Deleting ~/.cache/Microsoft directory kind of solves the problem but sync is disabled permanently having to log out and log in again to enable sync and it resumes crashing.
Changing the search provider as suggested in other topics didn't resolve the problem either.
- Same issue with Ubuntu 24.04 LTS, GNOME 46.0, microsoft-edge-stable/stable,now 130.0.2849.46-1 amd64.
clemlesneMicrosoft
Same issue with GNOME Shell 42.9 and Ubuntu 22.04. "Error code: 9" is displayed on the tabs, after a few seconds of system hang.
- Noticed the following is always printed in logs when it crashes:
> elf_dynamic_array_reader.h(64)] tag not found
Please start microsoft-edge-stable from a terminal to be able to catch logs when it crashes. It seems to crash especially often when pulling a tab from a window with many tabs.
- I have the same problem when I'm using Debian 12 with the latest GNOME version. I used Microsoft Edge for Linux in Ubuntu before a few months. Edge still working at that time.
- Same error, seems that the JSON from welcome on the work profile is not supported on the RPM:
[35887:35887:0112/152637.955369:ERROR:CONSOLE(1)] "Uncaught (in promise) SyntaxError: Unexpected end of JSON input", source: edge://welcome/ (1)
[0112/152638.060327:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.061988:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.063810:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.064205:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.064838:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.065172:ERROR:elf_dynamic_array_reader.h(64)] tag not found
[0112/152638.065463:ERROR:elf_dynamic_array_reader.h(64)] tag not foundnatanaelgonzalesSame and same on Rocky / RHEL 9
Same here, with Gnome in Fedora 39
- The problem still persists on RHEL9. Tested stable and dev version. Any new information on this issue?
- Any solutions for this? On my Tumbleweed Edge crashes only in YouTube full-screen, all builds, stable, Dev, even Flatpak. I'm too used to Edge and too old to change.
- Still happening on openSUSE Tumbleweed (RPM, official repository) on all channels (edge-stable, edge-beta, edge-dev).
This issue is not present on KDE Neon distribution
Flatpack does not have this problem (but many others) ahumeniy I have the same problem. Installing from Flatpak fixes it, but the AUR version seems to be broken.
- Carlos_Parada - same for me. broken for all versions on AUR (stable, beta and dev), but has not crashed yet using Flatpak.
