Forum Discussion
Shuo_Zhan
Apr 13, 2022Copper Contributor
microsoft edge crash when i login in my microsoft account (linux version)
My desktop os is Ubuntu 20.04. kernel versioni is 5.17.1-051701-generic Edge version is microsoft-edge-stable_100.0.1185.39-1 (Maybe latest stable version) When i open edge and login in my acco...
josh_bodner
Microsoft
Apr 13, 2022Can you download Edge Dev from www.microsoftedgeinsider.com and see if it works? We just made a fix this week for a crash when logging into the browser, and I'm curious if the issue you're running into is that one.
- JarekLuberekJul 09, 2022Copper Contributor
Have a similar problem when trying to sign in with google. This time, I had to type in my email (it was preset before). I got as far as typing the @-sign. Then it locked up and a few seconds later, crashed.
Ubuntu 22.04,
microsoft-edge-beta_104.0.1293.14-1_amd64.deb
- logeeth_kumarApr 16, 2022Copper Contributor
josh_bodner i am currently using the Microsoft edge dev version 102.0.1224.0 and i am still facing the same issue. i can't login into my microsoft account throught settings of the edge browser. When i try to sign in, it crashes. i am facing the same issue with microsoft edge stable version as well
- thepoyApr 18, 2022Copper Contributorsame here
- aaroncarsonApr 15, 2022Copper Contributor
josh_bodner I'm having this same issue with stable; I just upgraded `dev` to `102.0.1220.1` on Ubuntu 21.04 and reauthed (it's been a while since I used it so it had logged me out). It followed the same auth process as a fresh sign in by the looks of things: no crash. So seems as though your fix has worked!
- Shuo_ZhanApr 14, 2022Copper Contributor
I have resolved this problem.
Exactly said, this is not edge's bug. I installed some libraries like libc6 in the past , so that some dependence in my desktop is break, so have this problem.After i reinstalled my ubuntu 20.04, this problem is disappear. Thanks for your reply.
- DonAzufreApr 20, 2022Copper Contributor
I met the same issue just now on Ubuntu 20.04. To solve this I installed the beta version and reinstalled the stable version, but that didn't work. Later I tried another way : when seeing this window after clicking the sign in button, I chose "Add Account" instead of the existing account, but added the same account as showed in the picture later and succeeded.
I'm not sure what's the solution to this issue -- reinstall or add the shown account again, but finally it works. Hope this can help you.
- liu_20200210May 27, 2022Copper ContributorIt works for me. Thanks!
- josh_bodnerApr 14, 2022
Microsoft
Glad it's working for you now!
- Shuo_ZhanApr 14, 2022Copper Contributor
Thanks for your reply!
I download Edge Dev( package microsoft-edge-dev_102.0.1220.1-1_amd64.dev ), and installed it.
But the problem still exist, the log is as followmicrosoft-edge-dev [44901:44907:0414/110755.415408:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [44901:44907:0414/110755.416492:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [44901:44907:0414/110755.966589:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [44901:44907:0414/110755.966974:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [44836:44836:0414/110756.018194:ERROR:object_proxy.cc(623)] Failed to call method: org.freedesktop.ScreenSaver.GetActive: object_path= /org/freedesktop/ScreenSaver: org.freedesktop.DBus.Error.NotSupported: This method is not implemented [44836:44836:0414/110756.019091:ERROR:object_proxy.cc(623)] Failed to call method: org.gnome.ScreenSaver.GetActive: object_path= /: org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.gnome.ScreenSaver” on object at path / [44901:44907:0414/110802.152962:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [44901:44907:0414/110802.153601:ERROR:ssl_client_socket_impl.cc(1156)] handshake failed; returned -1, SSL error code 1, net_error -100 [0414/110806.992564:WARNING:minidump_to_upload_parameters.cc(36)] duplicate key guid, discarding value 4d87476bb47347669e7afa57cb177557 [0414/110809.215759:ERROR:directory_reader_posix.cc(42)] opendir /home/zs/.config/microsoft-edge-dev/Crash Reports/attachments/0afb4dc8-c0d2-46cc-bbcb-b5e5dd0f8892: No such file or directory (2) [0414/110809.216605:WARNING:minidump_to_upload_parameters.cc(36)] duplicate key guid, discarding value 4d87476bb47347669e7afa57cb177557 [44901:44907:0414/110809.326229:ERROR:broker_posix.cc(40)] Recvmsg error: Connection reset by peer (104) [44901:44907:0414/110809.327164:ERROR:broker_posix.cc(110)] Error sending sync broker message: Broken pipe (32) [1] 44836 segmentation fault (core dumped) microsoft-edge-dev
The problem occurs when i finish fill out password, and click sign in. I confirm the password is correct, then the edge crashed.