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ZahalkaBence's avatar
ZahalkaBence
Copper Contributor
Apr 09, 2025

Microsoft Edge - Welcome screen vs. don't show policy

Hi,

We have a GPO that disables the Edge welcome screen (sets the SOFTWARE\Policies\Microsoft\Edge key's HideFirstRunExperience variable to 1). On some of our PC's when the user try to run Edge, they get a blank page with invalidurl error. This white page can not be closed, only way to dismiss if you stop edge processes with the taskmanager. If you set the registry value to 0, then it can reach the welcome screen and you have to do the first steps. This policy should disable the welcome screen and not just hrowing an error. how could we avoid this screen to appear? Is there any setting that let Edge think it was already started and omits this screen completely? Why did this bug appeared in the first place? This policy was working for years now, and only show this bug randomly.

Edge - stable, latest version; Windows10 22H2;

3 Replies

  • ZahalkaBence's avatar
    ZahalkaBence
    Copper Contributor

    Your solution did not work at all. This weird bug happens on freshly installed Windows with new Windows profile as well. The only solution was so far to disable the policy and do the steps on the welcome screen, which we want to avoid. This policy simply breaks the normal behavior of the Edge browser on some PC's.

  • rgrisi's avatar
    rgrisi
    Brass Contributor

    To resolve the issue, first end all Edge tasks. Next, navigate to appdata\local\Microsoft\Edge and delete the "User Data" folder. Afterward, restart Edge and log back into your profile to resolve the issue.

    • ZahalkaBence's avatar
      ZahalkaBence
      Copper Contributor

      This is not a solution. This thing happens on a newly installed PC as well. This happens on newly created Windows profile as well. The only solution so far to disable the policy on these Windwos machines and do that few clicks on the welcome screen.

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