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DzungVu's avatar
DzungVu
Copper Contributor
Jul 21, 2020

Mega.co.nz causes Edge to crash and trouble finding its download folder

Hi, so I was browsing Mega.co.nz using Edge InPrivate.

Everytime my download quota reached about 2 GB, Mega will cause my Edge to crash.

I went to C:\Users\[MyUsernname]\AppData\Local\Microsoft\Edge to search for Mega temporary download folder to make sure temporary files is deleted after InPrivate windows crashed/closed but I couldnt find anything, also Edge doesnt even have folder "File System" like Chrome.

 

So I want to ask:

- Where does Mega store temporary download files when using Edge, especially InPrivate windows?

- Does those temporary file get deleted after my Edge (both main and InPrivate) windows crash/close?

8 Replies

  • Conner Starkel's avatar
    Conner Starkel
    Copper Contributor

    I also encountered this issue. There seems to be an issue with Edge and files from MEGA that are greater than 1 GB. I encountered crashes multiple times in InPrivate mode when downloading a 1.24 GB file. Always crashed shortly after downloading 1 GB of the file. 

    • HotCakeX's avatar
      HotCakeX
      MVP

      Conner Starkel 


      Conner Starkel wrote:

      I also encountered this issue. There seems to be an issue with Edge and files from MEGA that are greater than 1 GB. I encountered crashes multiple times in InPrivate mode when downloading a 1.24 GB file. Always crashed shortly after downloading 1 GB of the file. 


      does it only happen in inPrivate mode?

      don't have access to any file larger than 1 GB on mega to test it

      • Conner Starkel's avatar
        Conner Starkel
        Copper Contributor

        HotCakeX Yes the issue only occurs for me when in InPrivate mode. Downloading outside of InPrivate mode had zero issues whatsoever. 

  • DzungVu 

    Since it was crashing make sure report it through feedback, however in case you set Windows and Microsoft Edge to send log files, it will also collect and send log files too.

    I am wondering, are you able to reproduce this issue in case you are not in InPrivate mode?

    • DzungVu's avatar
      DzungVu
      Copper Contributor

      Reza_Ameri-Archived 

      Well I don't mind about crash at all, so why should I report it, since Mega cause every other Chromium browser like Chrome, Brave and Opera to crash?


      What concerns me is where to find Mega's temporary download folder when using Edge. And do those files automatically get deleted when InPrivate windows get closed/ crashed ?

       

      In case of Chrome, I can trace the folder with this location C:\Users\PC\AppData\Local\Google\Chrome\User Data\Default\File System\080 . The problem is that Edge doens't have \File System\080

       

      I think Mega will cause Edge to crash when I'm not in InPrivate mode too. Since it does with Chrome.

      The log file will be collected as I config the setting.

       

      • HotCakeX's avatar
        HotCakeX
        MVP

        DzungVu 

         

        Spoiler

        DzungVu wrote:

        Reza_Ameri-Archived 

        Well I don't mind about crash at all, so why should I report it, since Mega cause every other Chromium browser like Chrome, Brave and Opera to crash?


        What concerns me is where to find Mega's temporary download folder when using Edge. And do those files automatically get deleted when InPrivate windows get closed/ crashed ?

         

        In case of Chrome, I can trace the folder with this location C:\Users\PC\AppData\Local\Google\Chrome\User Data\Default\File System\080 . The problem is that Edge doens't have \File System\080

         

        I think Mega will cause Edge to crash when I'm not in InPrivate mode too. Since it does with Chrome.

        The log file will be collected as I config the setting.

         


         

         

        hi, are you still experiencing this problem?

         

        about file system, Edge does have the same folder called file system.

        for me (using Edge canary) it's located here:

        C:\Users\USERNAME\AppData\Local\Microsoft\Edge SxS\User Data\Default\File System

         

        you can find your profile path from here: 

        edge://version/

         

        on Edge stable the folder is located here:

        C:\Users\USERNAME\AppData\Local\Microsoft\Edge\User Data\Default\File System

         

         

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