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LaceyK27's avatar
LaceyK27
Copper Contributor
Mar 17, 2024

Managing Parental Controls

I have been trying to manage the parental controls on my child's account, but I keep running into the same issue. I login, go to the page that lists all of the Family Members profiles, select my child's profile, then I select Manage Parental Controls (I've also tried to get there every other route on the page as well) it starts to load the page, then the url changes and it auto loads back to the screen that shows all of the profiles. I have tried catching the url before it changes and pasting it myself. I have tried my phone, Chrome, Safari, and Firefox (I'll try Windows Monday) with the same issue. I have also tried just deleting his profile and starting over, but it gives me and error that I need permission from the family organizer...but I'm the family organizer and I'm logged into my account. Please help!! This has been so frustrating and I have spent hours over the past few months trying to figure this out. Has anyone else had this issue?

1 Reply

  • I personally suggest that you use a security system to personally monitor what your child is doing. Parental controls can sometimes block appropriate websites and it's very annoying (I say that as a 13 year old). Parental controls have these criticisms I cited from Wikipedia "It has been speculated by researchers that the strict focus on control may hinder a child's ability to learn self-governing skills and restricting the growth of open communication between parent and child." in those words. I advise you use another method to get past those downsides.

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