Forum Discussion
MacOS Edge Beta 95.0.1020.9 update now showing error message on About page ...
MicrosoftHello dazzur!
Thanks for your feedback!
We are investigating this issue, and have a few questions that we are hoping you can help with:
1) Could you open Terminal.app and run the following command and paste the output? The command is: ls -la $HOME/Library/LaunchAgents
2) Could you send us a copy of the logs at $HOME/Library/Application Support/Microsoft/EdgeUpdater/updater.log?
3) Could you open Terminal.app and run the following command and paste the output? You will need to fill the version number with the version you have at the {VersionNumber} location in the command below. An example version number would be 95.0.1015.0. The command is: file $HOME/Library/Microsoft/EdgeUpdater/{VersionNumber}/EdgeUpdater.app/Contents/MacOS/EdgeUpdater
Any additional information should be really helpful for us to diagnose the issue and make the updater better for everyone, thank you so much!
Olivia
- I'm sorry Olivia - given the time before I received a response I ended up fully uninstalling Edge GA and Beta, removing all preference and other files left as a footprint and doing a clean install. As you would hope - I'm now not experiencing any of the issues I had above.
- Olivia_ZhangNo worries, really glad your issue is resolved! Let us know if you encounter any issue in the future.
Olivia- I'm experiencing the same issue on Version 98.0.1093.0 (Official build) Canary (x86_64). In fact, it's happened last week also on Canary.
I can fix by deleting /Users/steve/Library/Application Support/Microsoft Edge Canary/Default/Preferences
Why does it keep failing?
