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abhisheks-zenoti's avatar
abhisheks-zenoti
Copper Contributor
Feb 07, 2022

Latest edge crashing with error code STATUS_ACCESS_VIOLATION

The latest edge browser (98.0.1108.43) is crashing with error code STATUS_ACCESS_VIOLATION for all the customers who are using our product.

 

The page works fine in the below conditions:

  • Incognito mode
  • No profile is logged in
  • Developer console open and debug through the page
  • Working fine in dev and canary channels, breaking in beta and stable.

 

Any help here is appreciated.

 

 

Abhi

  • nagasain's avatar
    nagasain
    Copper Contributor

    I am also facing the same issue since the latest update on Edge (98.0.1108.43)
    Page crashes with error code STATUS_ACCESS_VIOLATION
    Since Edge uses Chromium, I tried checking on chrome, it works on Chrome 98, no page crash issue.
    Tried to look at edge crash report logs, the exception report says "The thread tried to read from or write to a virtual address for which it does not have the appropriate access.



    Please help.

     

  • On further investigation attached is the dumpfile of exception from edge://crashes.

    On analyzing the above dmp file found out that the error is occuring in the ToWebInputElement :

     

     

    A little more investigation gave us a workaround that this crash is not happening when the "Offer to save passwords" is turned off.

    Investigating more on what is causing this issue on this one page.

     

    Any help for this is appreciated.

     

    Abhi

    • JeFawk's avatar
      JeFawk
      Copper Contributor

      abhisheks-zenoti did disabling "Offer to save passwords" from the browser fix your issue here? Any more info on this would be greatly appreciated.

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