Forum Discussion

Copper Contributor

Mar 12, 2021

Solved

Issue with account name in Edge greetings and privacy settings

Hello,

I have updated my account first name and last. However, it doesn't show in edge greetings home page and under privacy settings page at the top.

Any idea if that's a bug or there is a way I can fix it from my end?

Thanks,

HotCakeX
Mar 14, 2021
Oh 3 weeks is a long time, well, try signing out and sign back in.
before that, you can use the feedback button on Edge to report this problem.

7 Replies

HotCakeX
MVP
Mar 12, 2021
Hi,
how long has it been since you made those changes?
have you tried restarting the browser?

it should automatically update soon but i think you can try signing out and sign back in again, although normally this shouldn't be necessary.
- ahmed_85
  Copper Contributor
  Mar 14, 2021
  HotCakeX it has been happening for more than 3 weeks now since the name change. For sure during the time the browser went through multiple restarts and updates. However, the name hasn't changed in both greeting (home page) and privacy tab under settings.
  - HotCakeX
    MVP
    Mar 14, 2021
    Oh 3 weeks is a long time, well, try signing out and sign back in.
    before that, you can use the feedback button on Edge to report this problem.

Resources