Forum Discussion

stockholm's avatar
stockholm
Copper Contributor
Sep 23, 2019
Solved

I want to send a file along with my feedback and i can't

I usually use this page https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new here to submit feedback but it has been few days that It no longer lets me to do that. the box for select and ...
  • HotCakeX's avatar
    HotCakeX
    Sep 23, 2019

    Hi stockholm , Welcome to the forum!

     

    Nice catch!

    I've just tried that website you mentioned,

    https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new

    and you're right, it appears and then disappears in a flash. both Edge, and Google chrome have the same problem. might be also in the website's design problem.

    Elliot Kirk  

     

    I could record that issue on a video with 120 frames per second,

    in the first 1 or 2 seconds of this video I managed to catch that upload box

    https://streamable.com/nk0bq

     

     

    as for a solution, you can upload files along with your feedback from the built-in feedback tool in the Edge insider browser.

     

    click on the smiley button at the top right of the browser

     

    1

     

     

     

     

     

    There you can select your files and send them with your feedback, it also automatically sends diagnostics about your browser. hope that helps 🙂

     

Chilumba's avatar
Chilumba
Former Employee
Sep 23, 2019

Hi stockholm -


After you submit a Support Request on the site you highlight [ https://microsoftedgesupport.microsoft.com/hc/en-us/requests/new ], a way you could add a file to that request is to respond to the confirmation email (that acknowledges that your support request has been received). You would attach your file to the email response.

 

Thanks.

 

Chilumba.