Forum Discussion
I broke favorites sync!
Not sure what happened, I messed with it some more and something came up telling me to sign out and in again to re-enable sync. I did so, and now sync is staying enabled. However, the option to sync "Favorites" is greyed out.
- birdiewinsApr 16, 2019Copper ContributorHaving the exact same issue. Do you by chance have 2FA enabled? I do, and wondering if that could be the cause of preventing a true login?
- Aaron44126Apr 16, 2019Brass Contributor
birdiewins I have the Microsoft Authenticator app and I can use that to log in, but I haven't flipped any setting that requires 2FA. Anyway, sync has been working for me after the first shaky day. Not sure what I did, but it eventually prompted me to sign out and in again, and it has been working since then. The "favorites" toggle is greyed out but it enables itself if I sit on that screen for several seconds, and I have confirmed that "favorites" sync is functional between two PCs. (I wish that it would also sync with Edge iOS...)
- akhatorApr 16, 2019Former Employee
Thank you Aaron44126 for your feedback and patience so far. I am sorry that you faced these issues while using sync. We identified issue in one of the earlier builds and believe that it is resolved now. If you still face issues with sync, please submit feedback using the in-app feedback mechanism (smiley button in the menu) as that helps us collect diagnostic data and act faster on the issue.
We are working on enabling sync across Edge on other platforms (MacOS, iOS, Android etc.). It will be available in upcoming builds.
- Elliot KirkApr 09, 2019Former EmployeeAaron44126, Hmmm, I am not sure what is going on here, but I will report it to the folks in chanrge of sync. Thank you for powering through!
Elliot- Aaron44126Apr 09, 2019Brass Contributor
Elliot Kirk Thank you. I did some more testing, strangely the "Favorites" toggle which I have greyed out in the screen shot turns on if I sit on that screen for a short time. I did some tests and can confirm that Favorites are actually syncing between two different PCs. Odd.
Let me know if there is any information that I can provide to help get this sorted.
- z0mbeeApr 10, 2019Copper Contributor
Aaron44126 I actually just found the same behaviour with a new install. I installed the Dev build on a PC at work and everything worked perfectly, but a fresh install on my home PC has the same problem as you. I tried signing out and back in, and a good deal of toggling, but no luck so far.