Forum Discussion
gocloud
Jan 02, 2020Brass Contributor
How to fix “We need confirm it's you, ..., please sign-in again” without lost data?
I have an account that does not support sync, but the browser show a login button next to avatar, and it says "We need confirm it's you, ..., please sign-in again to sync", this is not exact text sho...
The_Storm
Jun 04, 2020Copper Contributor
HotCakeX I've found an much easier way to fix that issue. Just create a new browser profile and try to sign in with your credentials from it. After successful sign-in it will give you an error that you already have a profile associated with that account. At that moment the syncing should be working and you can safely remove the dummy browser profile that you've just created. 🙂
- ramonpercinaMar 27, 2024Copper Contributor
it works, you have to sign out from your original profile first, than create duplicate, restart pc, login to duplicate.. if everithing ok, delete original one
- ramonpercinaMar 31, 2024Copper Contributorok, iam taking it back, it helps only for 4 days, today it is back
- abuchhornSep 09, 2024Copper Contributor
ramonpercina What helped me (at least for now) is signing in on Microsoft's website.