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tistou's avatar
tistou
Bronze Contributor
Nov 27, 2024

Hand and cursor (Canary)

Hello

Since some versions of Canary, there is no longer the "hand" on the links or the mouse cursor disappears on certain popups (the one to close several tabs for example)
When Edge has been launched for some time

Then it comes back after a while

 

  • tistou's avatar
    tistou
    Bronze Contributor

    A video to show the behavior of the cursor on a link
    And the little blue circle that turns when Edge has been open for some time (10 minutes currently)

     

     

    • G4ia's avatar
      G4ia
      Brass Contributor

      Hi tistou,

      Based on your description and the behavior you've demonstrated, this could be related to either a rendering glitch or a conflict with certain processes running in the background of Edge.

      Here’s how you can troubleshoot and (hopefully) resolve this issue:

      Step 1: Disable Hardware Acceleration

      Sometimes, hardware acceleration can cause display or cursor issues in certain builds of Edge.

      1. Go to Settings > System and performance.
      2. Toggle off "Use hardware acceleration when available".
      3. Restart Edge and see if the cursor behavior improves.

      Step 2: Test with Extensions Disabled

      Certain extensions can interfere with browser behavior. To check if extensions are causing the issue:

      1. Go to Extensions (via the toolbar or by typing edge://extensions/).
      2. Toggle off all extensions and restart Edge.
      3. Test the cursor behavior. If it’s resolved, enable extensions one by one to identify the culprit.

      Step 3: Clear Browser Cache and Cookies

      Corrupted cache files can also cause unusual behavior.

      1. Go to Settings > Privacy, search, and services.
      2. Scroll to Clear browsing data and click Choose what to clear.
      3. Select Cached images and files and Cookies and other site data (make sure you’re okay losing cookie-based settings).
      4. Restart Edge and test again.

      Step 4: Check for Canary Updates

      Since Canary is a pre-release build, bugs are more common. Ensure you’re running the latest version:

      1. Go to Settings > About Microsoft Edge.
      2. Check for updates and install if available.
      3. Restart Edge to apply the updates.

      Step 5: Reset Edge Settings

      If none of the above steps work:

      1. Go to Settings > Reset settings.
      2. Click Restore settings to their default values.
      3. Restart Edge and test.

      Additional Information

      The "blue circle" you mentioned could indicate that Edge is processing something in the background, possibly related to tabs or extensions. Monitoring Edge’s task manager might help pinpoint what's running:

      1. Open Edge’s Task Manager (Shift + Esc).
      2. Look for any processes consuming unusual amounts of resources.
      3. End those processes temporarily to see if it impacts the cursor behavior.


      Let me know if these steps work for you! If the issue persists, you might consider reporting it directly through the Feedback Tool (Alt + Shift + I) to ensure the Edge team addresses this in future updates.

      Hope this helps!
      [G4ia!]

      • tistou's avatar
        tistou
        Bronze Contributor

        Thank you very much I will test

        This problem appeared following a Canary update, with an old version, no problem

        Most often, I no longer have the hand symbol on the links, button and even in the shortcuts in Favorites, but just the | bar (like in a text editor) instead
        Or in videos the cursor disappears completely....

        These problems only appear if the Edge window has been open for several minutes, 5 to 10 min, Otherwise no problem

        Already made feedback, other users too

        Thanks

         

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