Forum Discussion

NicolSD's avatar
NicolSD
Steel Contributor
Apr 27, 2019
Solved

GSOD playing a Netflix video

When I tried to play a Netflix video, I got the "new" GSOD (Green Screen of Death). The computer froze and no report was generated. I had to reset the computer after waiting for about 10 minutes for ...
  • v-gapart's avatar
    v-gapart
    Jun 21, 2019

    NicolSD 

     

    This issue has been corrected in more recent updates.

     

    Gabriel

Jakob_Skytte_Thorsen's avatar
Jakob_Skytte_Thorsen
Copper Contributor
Dec 23, 2019

Something similar has happened to me aswell these last days. I get the "Blue screen of death" when changing episodes on netflix. The application that fails is called, "dxgmms2.sys".

 

I am on Version 79.0.309.54 

 

NicolSD 

Deleted's avatar
Deleted
Dec 26, 2019

Jakob_Skytte_Thorsen Thanks for letting us know. If you haven't already, please try disabling the "use hardware acceleration when available" from edge://settings/system

 

Fawkes (they/them)
Project & Community Manager - Microsoft Edge