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Michael845's avatar
Michael845
Copper Contributor
Mar 09, 2022

Frequent blue screen restart after Edge update

Hello

All day today I have had my computer crashing - blue screen and restart. I checked and found there had been an auto update of Edge today otherwise nothing has changed

my IT knowledge/ability is very limited but I need to know what I can do to sort this problem 

i would really appreciate any advice

btw - I never use and never have used MS Edge - very happy with Google

 

  • Michael845 

    Hello, please check and download updates for Windows - leave the power on and allow updates - the blue screen is most often an unfinished Windows update, then restart the computer.

    You can leave it asleep overnight this should help.

    Best regards

    • Michael845's avatar
      Michael845
      Copper Contributor

      Deleted  Hi - I just wanted to tell you that your suggestion worked perfectly. I am very grateful.

    • Michael845's avatar
      Michael845
      Copper Contributor
      Thank you very much Andrzej - I will do as you suggest- much appreciated

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