Forum Discussion

HotCakeX's avatar
Nov 02, 2019

[FIXED] Read Aloud doesn't work when I choose any Online voices

It works with the first 3 voices that are offline (David, Mark, Zira) but the rest of the voices which are Online are having problems.

 

 

 

I can select them and the Read Aloud animation starts playing but there is no sound.

 

 

for example I tried Read Aloud right now in this page and selected Hazel online UK both in Immersive reader mode and normal mode, but no sound at all, I even wait 1 minute for it to start.

 

it's been like this for a couple of weeks actually but right now that I'm reporting Edge is Version 80.0.320.0 (Official build) canary (64-bit)

Windows 10 insider build 19013

I have no other sound problem in Windows nor in any websites.

 

20 Replies

  • fuyun's avatar
    fuyun
    Copper Contributor
    afaik you need to connect to a public network as opposed to private network. you can set connection type. It worked for me (and someone else on a digital forum)
  • Paolo_Sotelo's avatar
    Paolo_Sotelo
    Copper Contributor

    I had the same issue. I noticed that I didn't have this problem on my other computer though so I tried restarting and that seems to have fixed my problem. It may just be a bug, hopefully simply restarting fixes this issue for others too.HotCakeX 

    • HotCakeX's avatar
      HotCakeX
      MVP
      I think the issue is only on the Canary.
      Read aloud always works on the stable channel. now i'm trying it on
      Version 80.0.361.48 (Official build) (64-bit) which is stable and it works perfectly. all online voices.
      but when I try it on Canary 82, it doesn't work. both of them installed on the same system.
      • IntelliMoo's avatar
        IntelliMoo
        Copper Contributor

        5/22/20

        Still doesn't work for me on stable 83.0.478.37. Giving up, useless feature I guess. :cry:

        7/16/20

        Well, guess what... STILL doesn't work for me, now on stable 84.0.522.40! ☠

    • HotCakeX's avatar
      HotCakeX
      MVP
      Unfortunately it's too random that i'm not sure 😞
      i'm checking now on Version 82.0.418.0 (Official build) canary (64-bit) and it's Not working again...
  • IntelliMoo's avatar
    IntelliMoo
    Copper Contributor

    Same exact issue happening to me right now on new release Edge: Version 79.0.309.71 (Official build) (64-bit)

    😞

    • HotCakeX's avatar
      HotCakeX
      MVP
      I'm not even sure whether it's server side or client side 😕
      • IntelliMoo's avatar
        IntelliMoo
        Copper Contributor

        HotCakeX Well I'm guessing it's not server, because on another computer here they work fine. :facepalm:

         

        There's no clue as to what to check on disk or in the registry maybe?

  • wjvii's avatar
    wjvii
    Copper Contributor

    I am having the exact same issue with recent builds but what I found is that the same Edge version on the same version of Windows works with the online voices on my Surface Pro tablet but not my desktop. Like you, on my desktop, only the office voice work and my symptoms are as described.

    • Hi,
      sorry for the late reply,
      it's fixed for me in today's update
      Edge insider canary version 80.0.327.0
      • wjvii's avatar
        wjvii
        Copper Contributor

        I received 80.0.328.4 recently and it still does not work for me. Zira continues to work but when I switch to Jessa or any other online natural voice, the UI pauses the word by word follow along and the voice stops. I switch back to Zira and it picks up where it left off. Odd thing is that this same browser version works fine on a second PC and my Surface Pro and at one point worked fine on the PC it no longer works on as well.

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