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Christian Long's avatar
Christian Long
Brass Contributor
Aug 02, 2019
Solved

Failed to cache the downloaded installer

I'm trying to install and I keep getting an error message that it Failed to cache the installer. Error: 0x800b0109.  I've looked this up previously and I thought it had do with not have Windows up to...
Edge Dev
  • HotCakeX's avatar
    HotCakeX
    Sep 12, 2019

    I'm afraid that's not the case for me.
    right now they removed the problematic update that's probably why you could install the update successfully.
    but i even tried installing Canary on Windows Sandbox and it still failed. so no uninstall leftovers was preventing it.
    also while the problematic update was on the Microsoft servers, i tried running the installer as Admin, as SYSTEM and Even as TrustedInstaller, still none of them worked.

rxbsantana's avatar
rxbsantana
Former Employee
Sep 12, 2019

Hi Christian Long I just ran into the same issue.

If you have not resolved this yet, running the original installer as Admin worked for me. I did try several restarts after updating windows. And I did cleared the 'Temporary file" before running the installer - although I don't know if that helped as well.

  • HotCakeX's avatar
    HotCakeX
    MVP
    Sep 12, 2019

    I'm afraid that's not the case for me.
    right now they removed the problematic update that's probably why you could install the update successfully.
    but i even tried installing Canary on Windows Sandbox and it still failed. so no uninstall leftovers was preventing it.
    also while the problematic update was on the Microsoft servers, i tried running the installer as Admin, as SYSTEM and Even as TrustedInstaller, still none of them worked.

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