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doobansa's avatar
doobansa
Copper Contributor
Oct 31, 2019

Error playing on Amazon Prime Video

I have an error when i play  content on amazon primevideo, i've tried to close edge dev and restart pc but the problem still remain. I've also tried to use the old edge and it work on prime. 

  • Wessex's avatar
    Wessex
    Copper Contributor
    Nov 01, 2019

    doobansa I'm getting this, too, but it doesn't work on my desktop while it does work on my laptop. Both are running Windows 1909 and the latest Edge Insider Dev build. So the software is identical.

     

    I'm wondering if it might be something to do with my GPU? My desktop has a Vega 56. My laptop is a Surface Book.

    • babananana's avatar
      babananana
      Copper Contributor
      Nov 01, 2019
      I have a Nvidia 1050 and windows 1903, maybe there is a problem with gpu acceleration (remember the problems on YouTube player). I'll try to disable the acceleration and test if it does work.
      • Wessex's avatar
        Wessex
        Copper Contributor
        Nov 01, 2019

        babananana Maybe. Could be an HDCP issue?

         

        Amazon Prime Video worked fine on this same machine before the latest build.

         

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