Forum Discussion
ERR_CERT_COMMON_NAME_INVALID on Windows but not on Mac for same URL and both using Norton
- Dec 20, 2020
please try this
1. navigate to: edge://net-internals/#hsts
2. First, to confirm the domain’s HSTS settings are recorded by Edge, type the hostname into the Query Domain section, Click Query.
If the Query box returns Found with settings information, the domain’s HSTS settings are saved in your browser.
*Note that this is a very sensitive search. Only enter the hostname, such as www.example.com or example.com without a protocol or path.
3. Type the same hostname into the Delete domain section and click on Delete.
*Note that depending on the HSTS settings provided by the site, you may need to specify the proper subdomain. For example, the HSTS settings for staging.yoursite.com may be separate from yoursite.com so you may need to repeat the steps as appropriate.
You can test if it's working properly by refreshing or navigating to the Box website again
the error is unlikely to be originating from Windows (unless you've removed the global certificate authorities from the built-in certificate store in Windows)
it's most likely either a website problem or your 3rd party antivirus has installed its own certificate (for web scanning purposes) and that's what's causing problem.
try uninstalling it.