Edge Workspaces “Unable to load workspaces” on all devices – account-level issue?

Hello,

I’m experiencing a persistent issue with Microsoft Edge Workspaces and I’m looking for guidance from the Edge team or community.

Whenever I try to open or create a Workspace, I get the error:

“Unable to load workspaces”.

What makes this issue particularly concerning is that it happens:

- On multiple Windows PCs

- On a Linux PC (Ubuntu)

- On Edge Stable and Edge Canary

- Always with the same Microsoft account

Troubleshooting already attempted:

- Sign out / sign in

- Full Edge reset

- Cache and cookies cleared

- Sync disabled and re-enabled

- Sync data reset

- Verified no Workspaces folder exists in OneDrive

- Tested with Edge Canary

Since the error reproduces consistently across different machines and operating systems, this does not appear to be a local installation issue. It looks like a corruption or invalid state of the Edge Workspaces data stored in my Microsoft account.

Unfortunately, this is a free account, so I have no direct channel to request a backend reset of the Workspaces data.

Has anyone from the Edge team seen similar cases?

Is there a way to trigger a reset or cleanup of Edge Workspaces data at the account level?

Any help or escalation would be greatly appreciated.

Thank you.