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KStecyk's avatar
KStecyk
Brass Contributor
Feb 11, 2020

Edge, Webcam, and Anti-virus Software

I often find that my anti-virus software, Norton 360, informs me that Edge is seeking access to my webcam. I have read that other anti-virus software does the same thing. I am never sure why or what ...
HotCakeX's avatar
HotCakeX
MVP
Feb 12, 2020
Did you try turning this off?
Settings > Site permissions > Camera > Ask first before accessing (recommended) is on
KStecyk's avatar
KStecyk
Brass Contributor
Feb 13, 2020

HotCakeX 

 

I went back and cleared cache and everything else as previously discussed.
 
I turned OFF "ask first before accessing (recommended)" and then closed the browser.
 
I then opened the Edge Beta and went to "About Microsoft Edge." 
 
Norton gave me the same warning again. I would have thought that, by turning that switch to off, Edge would no longer seek access to the camera under any circumstances. That thought appears to be wrong.
  • HotCakeX's avatar
    HotCakeX
    MVP
    Feb 13, 2020
    Maybe it's a Norton problem? that's possible..
    how else the About page would try to access web cam, doesn't make sense. btw Beta is not so up to date now, try Dev or Stable
    • KStecyk's avatar
      KStecyk
      Brass Contributor
      Feb 13, 2020

      HotCakeX 

       

      HotCakeX wrote:
      Maybe it's a Norton problem? that's possible..
      how else the About page would try to access web cam, doesn't make sense. btw Beta is not so up to date now, try Dev or Stable

      Using the stable version, I went through the same series of steps to clear the cache and others as mentioned previously. I got camera message again using various Edge pages, including the about page. I agree that it does not make sense.

       

      Regarding Norton, I certainly can't vouch for the software, so it is possible that it is Norton and not Edge. Intuitively, I would think that it should be easy to monitor for calls to the camera. And that's what Norton is picking up. Again, I am neither a Symantec nor a Microsoft developer, so all this stuff is beyond me. I just know as a user that I see warning messages that make me uncomfortable.

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