Forum Discussion
Edge sync not working on Android
A few days ago I installed again the latest version of Edge for Android (45.12.4.5137 as of this writing).
History and tabs sync has been finally implemented but on Android the whole sync process has the same issue I reported above.
It properly syncs everything when I setup my account on Edge and then for a few hours, buth then it stops working for no apparent reason.
The only way to re-establish a connection with the sync servers is to reinstall Edge or wipe its data and repeat the setup process.
Tested on both my Samsung S10 smartphone running Android 11 and S3 tablet with Android 8.
Is nobody else having this problem on Android?
EffEllErre I'm having the same problem, on a Samsung S10 Plus! In particular, I've been trying to use the new Drop feature to pass notes/files quickly between devices. It synchronises notes from my PC to my laptop, but it doesn't synchronise to my mobile even though, on my Microsoft account on my mobile, it confirms that "Sync is on" and I've pressed the 're-sync' option several times - and it confirms "Successfully re-synced". (I've ensured that Edge is up to date on my mobile).
- The problem was fixed a few months after my last post with some update of Edge for Android, sync is still working fine on my Android devices.
You could try to reset Edge sync on Android.- As I said in my original post, I've pressed the 're-sync' option several times – it confirms "Successfully re-synced" – and I've ensured that Edge is up to date on my mobile.
- P.S.
both AIP and ESR are enabled on my company's Azure AD, as described here:
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-enterprise-sync
