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error335550336
Nov 03, 2026Copper Contributor
Edge sync fails after restart — MSA key error
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MelBrooks78
Nov 04, 2026Copper Contributor
I have exactly the same problem. This is a new issue for me. Edge Sync had been working perfectly until recently.
After a Windows restart, Edge remains stuck on "Syncing…" indefinitely. Existing bookmarks are still visible, but any new bookmark I add is not synced to my other devices, including my iPhone.
I found a reliable workaround:
- Before shutting down or restarting Windows, I sign out of my Edge profile.
- I restart Windows.
- I sign back into Edge.
After doing this, sync works again.
If I keep the Edge profile signed in when Windows restarts, the issue returns and Edge stays stuck on "Syncing…".
I can reproduce this behavior consistently.
From edge://sync-internals, I observed the following states while the issue is occurring:
- Transport State: Initializing
- Sync Engine: NotStarted
- DataType Manager State: Stopped
- Download Key Result: Fail
- Set Key Result: Fail
At the same time:
- Authentication succeeds
- Tokens are successfully obtained
- Existing bookmarks are downloaded from the cloud
However, newly created bookmarks are never uploaded and do not appear on my other devices.