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AndiRobinson's avatar
AndiRobinson
Brass Contributor
Aug 03, 2021

Edge sync across laptops

I have a new laptop and want to sync my open browser tabs, bookmarks, etc. I am logged in and sync is on in Edge on my current laptop. I am logged in and sync is on in Edge on my new laptop. But I am not seeing my open tabs, bookmarks, etc on Edge on my new laptop. What could I be doing wrong? I have all the boxes ticked in the sync settings to indicate all the items that I want synced. Thanks.

  • JimGrisham's avatar
    JimGrisham
    Steel Contributor

    On both machines, go to edge://sync-internals as explained here:
    https://docs.microsoft.com/en-us/deployedge/microsoft-edge-troubleshoot-enterprise-sync

    The information there should help you start to narrow down the problem (e.g. to a computer, account, or network level).

     

    Additionally, it wouldn’t hurt to make sure both computers are updated to the same version of Edge and are signed in (for syncing purposes) to the _exact same_ account, as mentioned here:

      https://www.reddit.com/r/edge/comments/lnd011/edge_sync_not_working/

    • AndiRobinson's avatar
      AndiRobinson
      Brass Contributor
      I am not actually getting an error message. It is just not syncing my open tabs. My bookmarks are now syncing, but not my open tabs. I went into the edge://sync-internals and there was no error there either. Do I need to maybe close Edge on my current laptop and then open Edge on my new laptop?
      • JimGrisham's avatar
        JimGrisham
        Steel Contributor

        I’m not sure if tab syncing is actually implemented yet in production. (I use _way_ too many tabs to risk turning that feature on!) They had the check-box for tab syncing there long ago, so that when it _was_ implemented, users who wished to opt-out wouldn’t have to return to the settings. (They probably should have had that line colored in grey or somesuch, but almost the entire public life of Edge Chromium has been during a pandemic so I’m allowing them some extra grace here.)

        By checking edge://sync-internals on your first machine (there should be a table in the lower-right? corner of the first tab) you should be able to see how many favorites, passwords, tabs, etc. have been uploaded. Does it show there that any tabs are even being sent to the sync server yet?

         

        That same screen, viewed from each computer, should also show you whether or not sync is done from the perspective of that browser.

         

        Finally, you can always create a new, temporary Edge user profile on either computer and sign in to check syncing with fresh settings … just remember to delete that extra profile when you’re done testing.

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