Forum Discussion
7ka123
Sep 13, 2021Copper Contributor
Edge shortcut for outlook on the web app stopped working
Hi All, I use outlook for web with Edge. Some time ago the shortcut for outlook web app I have pined on the taskbar stopped working. Gives me "The item 'mesedge_proxy.exe' that this shortcut refe...
- Sep 14, 2021It looks like I was able to resolve the issue by deleting and reinstalling the app. The moment I reply to your suggestions I clicked around and found the place to manage installed applications in Edge. From there I removed the app, went back to outlook for web and installed it again. The shortcut is now working as it should/was. Thank you
7ka123
Sep 14, 2021Copper Contributor
Thanks Alexandra-R, not sure how I delete the shortcut as it is not on the desktop and only appears on the taskbar when I launch the app by going to outlook web app and clicking on open with button at the left corner of the address bar. Do these shortcuts land some specific place I can go to and delete it?
7ka123
Sep 14, 2021Copper Contributor
It looks like I was able to resolve the issue by deleting and reinstalling the app. The moment I reply to your suggestions I clicked around and found the place to manage installed applications in Edge. From there I removed the app, went back to outlook for web and installed it again. The shortcut is now working as it should/was. Thank you
- Alexandra-RSep 14, 2021Former EmployeeThat's great! I'm really glad to hear this is working for you again 😃