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Maisie92's avatar
Maisie92
Copper Contributor
Apr 13, 2023

Edge print preview stuck loading network printers

I asked in a previous discussion about Edge print preview not loading but it didn't appear to be the same issue so raising a new one. 

Is anyone else experiencing issues with the print preview taking ages to load and/or not responding? 

I noticed that if I changed the printer to Microsoft Print to PDF printed and then went to print again the box would load instantly. However if the last used printer was a network printer this is when the slow loading and not responding starts. Even changing printers from Microsoft Print to PDF to a network print would result in Edge not responding. 

I have tried ruling out our proxy, clearing caches etc. I am on the latest version Version 112.0.1722.39 (Official build) (64-bit). 

 

  • SESIMP208's avatar
    SESIMP208
    Copper Contributor

    I have had the same issue.  Print function works fine and at normal speed with other programs, but very slow with Edge  v. 112.0.1722.39.  Keen to find a solution.Maisie92 

    • Maisie92's avatar
      Maisie92
      Copper Contributor
      Yes we are the same works fine in Chrome and everything else but not Edge. Hoping to find a solution.
  • Settesei's avatar
    Settesei
    Copper Contributor
    Also I'm waiting for the solution for this issue : our customer got the same "slow motion" wainting for the print preview . Edge ver. 112.0.1722.39 (I've also tried to uninstall, but previous cml instructions doesn't work anymore).
    • Maisie92's avatar
      Maisie92
      Copper Contributor
      Thank you for this very helpful. Will look out for an update to resolve the issue.
  • Maisie92's avatar
    Maisie92
    Copper Contributor
    To confirm update ha resolved the issue. Hope it has for everyone else

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