Forum Discussion
Edge painfully slow to load save file and download dialog box
A coworker is having this same problem. When he accesses a file download link on our internal team website there is this long delay and CPU usage spikes on msedge.exe.
None of the rest of us on the team are seeing this behavior, and other browsers on his machines (FireFox, IE) don't have the problem.
Unfortunately, our IT dept disabled the Alt+Shift+I Send Feedback feature, so he can't send that. I wouldn't be surprised if the problem is caused by one of the 50 (exaggeration?) McAfee exe's running on our machines, or Carbon Black, as these are a constant source of irritation. However, usually when that's the case you can see CPU Usage spike on one of those processes too, and that's not happening.
Also, 6 other people with essentially identical machine, OS, and settings are not seeing the same issue.
Any ideas on things we can do to debug this issue?
OS : Windows 10 19042.1645
Edge: 99.0.1150.55
I'm having this issue when I try to download any files with Edge version 103.0.1264.44.
I have recorded the network traffic on both my computer and network firewall and it appearded that my computer tried to reach some public IP address from Microsoft directly without using our proxy.
When I disable Smartscreen option in Edge, the download is instant.
I don't understand why the Smartscreen functionnality in Edge doesn't use the proxy configuration. I didn't found anything on GPO settings regarding a proxy for Smatscreen.
Anyone has an idea ?
- vitoproJul 06, 2022Copper Contributor
Yannick1285 you need disable SmartScreen to Microsoft Edge from Windows Security \ Check App and Browser. If you have antivirus it's possible have same feature actived.
- Yannick1285Jul 06, 2022Brass ContributorHello vitopro yes I know it works fine if I disable it but I don't want to. I just want to make it works with a proxy server.
- Chun Long TANJul 05, 2022Copper Contributor
Thank you for your sharing.
Found there is an article about Microsoft Edge Version 103 is Now Available (Posted on June 24, 2022)
There are also some notable non-gaming additions in Microsoft Edge 103. Microsoft says that it has rewritten its Microsoft Defender SmartScreen library for Microsoft Edge on Windows, and the new version should provide better protection while browsing the web.It is related to Microsoft Edge - Enable new SmartScreen library
https://docs.microsoft.com/en-us/deployedge/microsoft-edge-policies#newsmartscreenlibraryenabled
Hope this helps.
- Yannick1285Jul 06, 2022Brass ContributorThanks Chun Long TAN
So I think there is a bug with this new feature as it doesn't use proxy server configuration...- Chun Long TANJul 06, 2022Copper ContributorProbably, it is related to the Microsoft Edge 103 new SmartScreen library.