Forum Discussion
Edge painfully slow to load save file and download dialog box
Hey folks! Thanks for reporting back what was causing this for you. It sounds like folks hitting this all have the Malwarebytes extension enabled. If you don't have that extension, check for any other antivirus extensions that may be contributing here. If anyone's running into this even after disabling extensions, please let me know! Otherwise, it might be worth reaching out to the developer to let them know the extension isn't behaving as expected.
Alex Rowell (she/her)
Community Manager - Microsoft Edge
Discuss Stable features and issues on the answers.microsoft.com forums, join us on Twitter, or join the communities over on Reddit in r/MicrosoftEdge or r/edge
Hi Alexandra-R, I've exactly the same issue.
I'm using version 99.0.1150.39 with no extensions at all and when pressing the download option (it happened also when downloading from an on-prem web applications) it takes between 5-10 seconds untill I can see the download startes in the browser and I'm talking about really small files - up to 100K.
The weird thing is that it doesn't happend to all of the org users.
Trying cleadning the browsing data or using in private mode didn't help.
- vitoproJul 06, 2022Copper Contributor
pazsol6062 you need disable SmartScreen to Microsoft Edge from Windows Security \ Check App and Browser. If you have antivirus it's possible have same feature actived.
- MissyQMar 22, 2022Former Employee
pazsol6062 Hey, friend, thanks so much for posting your response. As Alex asked above to another, do you happen to have another antivirus that is used in your environment? Additionally, I want to call out that we have had an incremental update to Edge 99 in our Stable channel, we are on version 99.0.1150.46, so head to edge://settings/help to force update to this version to test.
If it is still occurring, I'd love to get a trace from you to escalate this further, since it seems that you may not be part of the group affected by Malwarebytes. You can gather one for me by heading to the ... menu > Help and feedback > Send feedback to open the feedback tool. On here, you should see an option to Record my problem, click that to open up the recording tool. Check the box stating that you understand you are sending us diagnostics, be sure to include every option listed and then Start recording. Go through the motions of reproducing the problem while the trace/recording is happening. After the browser recovers, head back to the feedback tool, click Stop recording, and wait for all of the traces to attach. You should see a button Save and include, click that and it will take you back to the regular feedback tool. In the description, detail what you are hitting, and put my name (MissyQ) into it so that I can easily find your feedback item. If you include your email address, this will give the team the opportunity to speak with you directly about your feedback, but this is also optional. Hit send, and then respond back here so that I know you have sent it in. We can continue from there!
Looking forward to your response. :3
Missy Quarry (she/they)
Community Manager - Microsoft Edge
Join us on Twitter, or over on Reddit in r/MicrosoftEdge or r/edge- lucasliendoOct 07, 2022Copper ContributorJust do it. I hope you find the solution. Our GPO allows only Edge as web browser and 600 people drives me crazy with this delay.
- EduNic1800Nov 04, 2022Brass ContributorStill not fixed with Version 107.0.1418.35 on Server 2016.
Windows 10 and Server 2019 was fixed in some of the 106.x releases.
But the "NewSmartScreenLibraryEnabled" GPO is still working.
can someone confirm?
- JBJBJB2Mar 23, 2022Copper ContributorFor information, I updated Edge to 99.0.1150.46 and I encounter same issue.
Firefox -- > instantaneous
Chrome ( not up to date, ESR version) -->small delay time
Edge Chromium --> big delay time and somtimes stuck, tab hang ..
Operating System --> Windows 10 1909 x64
Thanks,- DeletedMar 23, 2022
Hi I think the reason for your problems may be the version of Windows 1909,
should be 2004 what do you think?
- JBJBJB2Mar 23, 2022Copper ContributorHello, having also issues last few weeks with dialog box appearing super slow when saving images or any file.
No issues also in Firefox or Chrome.
Version 99.0.1150.36 (Version officielle) (64 bits), I encountered also this issue with old version.
Mcafee has been disabled before performed test.
I manage deployment with SCCM so I need time to test 99.0.1150.46 version.
Thanks