Forum Discussion

Brass Contributor

Jul 20, 2019

Solved

Edge on MacOS not working with Cisco WebEx desktop app.

When launching a WebEx meeting, Edge will keep prompting to download the Cisco WebEx DMG as opposed to launching the client even if you install the WebEx extension from the Chrome Store. This wo...

ashishpoddar
Jan 10, 2020
bobilicious Stephen Rayda BatMac vwebbsla aditya10

This issue is now fixed in Edge Canary builds. Should be available in the next Dev build soon.

Let us know how it goes for you.

Thanks

Ashish.

RahulRMSFT

Copper Contributor

Jul 25, 2019

Hey Stephen Rayda

Thank you so much for reporting the issue. What exactly are the steps where you experience this issue? When you click on a link to join a Webex meeting, does that not work within Edge? Do you explicitly click the Switch to Desktop App button to get to this situation? Would be really helpful to know your exact repro steps for us to investigate the right area. Also, does it repro only on Edge? Is it working fine on Chrome?

vwebbsla

Copper Contributor

Sep 12, 2019

RahulRMSFT I'm experiencing the exact same issue as sl33p3r. I have to use Chrome to get the WebEx add-on to work properly.

BatMac
Copper Contributor
Oct 09, 2019
vwebbsla I agree. I am having the same issue
- bobilicious
  Copper Contributor
  Dec 09, 2019
  BatMac exact same stuff here.
  Works well on Safari, Chrome and Firefox.
  - aditya10
    Microsoft
    Dec 10, 2019
    bobilicious - Hi and thanks for reporting this issue. We have marked this as a bug and will get back when we will have a fix for this.