Edge keeps signing me out

Since a week or two, Microsoft Edge signs me out of my MS account. The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...

SagaPer
May 17, 2024
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.

Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.

Wasemack

Copper Contributor

Nov 24, 2024

its now even worse, the log back in button opens the SSO prompt, but then it just closes again and doesnt log you in... so edge synchronisation is now unuseable for me

computerdave911
Brass Contributor
Nov 24, 2024
what version of windows 11 do you have , open start and type winver then enter to find out,
latest is 24h2 , there are now 4 releases,
what version of edge do you have open 3 dots in edge open settings go to about Microsoft edge,
latest is Version 131.0.2903.63 (Official build) (64-bit)
if dont have latest win 11 24h2 can manually force the update here,
https://www.microsoft.com/en-us/software-download/windows11
if all up to date , create a new user account , if no go ,, google how to reset windows 11

Forum Discussion

Edge keeps signing me out

Resources