Forum Discussion
Edge keeps signing me out
- May 17, 2024
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
In my case, none of the advice I found on the Internet helped. It took several months. Yesterday I did this:
1. I logged in to my Microsoft account and checked that synchronization is active.
2. I signed out of my Microsoft account.
3. I created a new profile and logged in with my email address.
4. The browser has downloaded the profile data and settings.
5. I deleted my old profile.
Since then it didn't log me out automatically, everything is fine. An additional advantage is that the old profile was 3x larger than the new one. Good luck.