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florismkleijne's avatar
florismkleijne
Brass Contributor
Feb 24, 2024
Solved

Edge keeps signing me out

Since a week or two, Microsoft Edge signs me out of my MS account.   The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...
  • SagaPer's avatar
    SagaPer
    May 17, 2024

    florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.

    Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.

Massimetto's avatar
Massimetto
Copper Contributor
Jun 21, 2024

vlad_8011 I Think at this point  there is no way out to solve this problem.....I don't know if a clean reinstall of Windows 11 would permanently fix the problem (I don't want to do it, so I don't know...Anybody tried that? Did it work?)

 

florismkleijne's avatar
florismkleijne
Brass Contributor
Jun 21, 2024
I did an in-place reinstall of Windows 11 for an unrelated (Windows Security) issue. The unrelated issue was fixed, the account signout issue seemed fixed, but came back after a little over a week. Removing and recreating Windows Hello options did the trick for me, but perhaps the earlier Windows 11 reinstall did contribute. No way to tell. However, the Windows 11 reinstall was amazingly painless, it kept all my apps and settings intact, so if necessary I'd do it again in a heartbeat.

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