Forum Discussion
Edge keeps signing me out
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
Have you tried removing all Windows Hello signin options? So far, that's the only resolution anyone has found that seems to work and keep working.
Hello not working long term, at least for me.
I have checked windows privacy settings, that apps have access to my account (YES). Then i checked settings at MICROSOFT ACCOUNT, there was some issue, i changed settings to proper, it fixed it. At least thats what i tought. Then trick with hello worked, but since 2 days its back again. I even reinstalled edge (you can now remove it).
BTW that setting in MS Account is in privacy > MS Account and Windows System.
vlad_8011 I Think at this point there is no way out to solve this problem.....I don't know if a clean reinstall of Windows 11 would permanently fix the problem (I don't want to do it, so I don't know...Anybody tried that? Did it work?)
- Massimetto - No, dont waste your time, i tried reinstall of Windows 10 already. I'm so mad at this, and started to think why i use sync.... mostly for history and first time config (bookmarks), so i can live without that, but this function work on every browser i tried, yet Microsoft seems to be unaware of it.
- I did an in-place reinstall of Windows 11 for an unrelated (Windows Security) issue. The unrelated issue was fixed, the account signout issue seemed fixed, but came back after a little over a week. Removing and recreating Windows Hello options did the trick for me, but perhaps the earlier Windows 11 reinstall did contribute. No way to tell. However, the Windows 11 reinstall was amazingly painless, it kept all my apps and settings intact, so if necessary I'd do it again in a heartbeat.
