Forum Discussion
Edge keeps signing me out
- May 17, 2024
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
It's not an Edge related problem, It's a Microsoft account server problem.
I have the same exact issue and it happens randomly in:
-MS Edge
-Office desktop apps
-OneDrive
-Skype
-Teams
-Microsoft Defender
-Windows 10 Mail App
I have 4 different PCs and it happens on ALL of them. I also know 4 other persons that have the same exact issue.
The only thing in common is that it regards the Microsoft Account.
Take a look at this:
https://answers.microsoft.com/en-us/msoffice/forum/all/word-and-outlook-keep-asking-me-to-sign-in/d62111ea-fb7c-4ed6-96bc-cbe6b5c73e24
It's a Microsoft problem and they refuse to acknowledge it
Have you tried removing all Windows Hello signin options? So far, that's the only resolution anyone has found that seems to work and keep working.
- vlad_8011Jun 21, 2024Copper Contributor
Hello not working long term, at least for me.
I have checked windows privacy settings, that apps have access to my account (YES). Then i checked settings at MICROSOFT ACCOUNT, there was some issue, i changed settings to proper, it fixed it. At least thats what i tought. Then trick with hello worked, but since 2 days its back again. I even reinstalled edge (you can now remove it).
BTW that setting in MS Account is in privacy > MS Account and Windows System.- MassimettoJun 21, 2024Copper Contributor
vlad_8011 I Think at this point there is no way out to solve this problem.....I don't know if a clean reinstall of Windows 11 would permanently fix the problem (I don't want to do it, so I don't know...Anybody tried that? Did it work?)
- vlad_8011Jun 21, 2024Copper ContributorMassimetto - No, dont waste your time, i tried reinstall of Windows 10 already. I'm so mad at this, and started to think why i use sync.... mostly for history and first time config (bookmarks), so i can live without that, but this function work on every browser i tried, yet Microsoft seems to be unaware of it.