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florismkleijne's avatar
florismkleijne
Brass Contributor
Feb 24, 2024
Solved

Edge keeps signing me out

Since a week or two, Microsoft Edge signs me out of my MS account.   The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...
  • SagaPer's avatar
    SagaPer
    May 17, 2024

    florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.

    Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.

MarcinGrzybek's avatar
MarcinGrzybek
Copper Contributor
Jun 10, 2024
Do you mean to remove "Windows Hello PIN" option? If so then I'd be required to use the usual password, right?
florismkleijne's avatar
florismkleijne
Brass Contributor
Jun 11, 2024
That's it: remove facial recognition and fingerprint if you have configured those, then pin. While those are removed, sign in with your password. But once you've seen that Edge stays signed in, you can re-enable pin (and facial/fingerprint) and the problem should stay away.
  • vlad_8011's avatar
    vlad_8011
    Copper Contributor
    Jun 13, 2024

    florismkleijne 

     

    I have tried disabling all hello options and now also reinstalled edge. After usage of Vivaldi and firefox i got back to edge, and right after 2 days it started out of nowhere. I guess we are fighting with symptoms, but root of the issue can be fixed only by microsoft.