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florismkleijne's avatar
florismkleijne
Brass Contributor
Feb 24, 2024
Solved

Edge keeps signing me out

Since a week or two, Microsoft Edge signs me out of my MS account.   The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...
  • SagaPer's avatar
    SagaPer
    May 17, 2024

    florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.

    Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.

imolol's avatar
imolol
Copper Contributor
May 13, 2024

Same situation on my end. I did try to set "Require sign-in" to "Never" in Windows Settings - Sign-in option and so far Edge has not logged me out once, after 12+ hours of use. I will report back if this actually fixed the problem for me, in long term.

 

imolol's avatar
imolol
Copper Contributor
Jun 02, 2024
Update: The solution was effective for several weeks; however, my Edge browser is now starting logged out again or logging out randomly during work. I hope Microsoft addresses this issue or provides a workaround soon. It's not critical, but it is somewhat irritating.
  • florismkleijne's avatar
    florismkleijne
    Brass Contributor
    Jun 02, 2024
    Try removing all Windows Hello options. Re-add them after you've found that Edge stays signed in.

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