Forum Discussion
Edge keeps signing me out
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
Same situation on my end. I did try to set "Require sign-in" to "Never" in Windows Settings - Sign-in option and so far Edge has not logged me out once, after 12+ hours of use. I will report back if this actually fixed the problem for me, in long term.
- Oh, you set me onto something! This option is actually greyed out on my system (it's blaming Hello for its unavailability). But I noticed that PIN was also unavailable, which is weird, because I've signed in with PIN only yesterday. This reminded me that I have Hello issues on my work system, and my work account is also configured on this computer. Who knows, maybe that's the culprit? I've removed that account, and after reboot, Edge was not signed out. So far, so good.
- Update: The solution was effective for several weeks; however, my Edge browser is now starting logged out again or logging out randomly during work. I hope Microsoft addresses this issue or provides a workaround soon. It's not critical, but it is somewhat irritating.
- Try removing all Windows Hello options. Re-add them after you've found that Edge stays signed in.
