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Forum Discussion

florismkleijne

Brass Contributor

Feb 24, 2024

Solved

Edge keeps signing me out

Since a week or two, Microsoft Edge signs me out of my MS account. The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...

Rudy_Ooms_MVP
Oct 19, 2022
Hi.

Let me read your question... but first... just wondering but why didn't you used this method ?
https://call4cloud.nl/2022/03/office-templates-the-rise-of-gru/

_dsimon

Copper Contributor

May 07, 2024

A similar thing is going on with my PC. Edge, Skype and even Microsoft To Do keep signing me out every day. After reading all the replies, I think I am not even going to try to fix it.

MJ23
Brass Contributor
May 07, 2024
In my case, the signing out started when I used my "work" account to sign-in to the office 365 (I use my personal account to log-in to the computer). Unfortunately, I haven't found a solution yet.
- VincentVerba
  Copper Contributor
  May 08, 2024
  Same issue here, since a few weeks. Edge keep signing me out...

Resources

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The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...","body@stringLength":"2190","rawBody":"

Since a week or two, Microsoft Edge signs me out of my MS account.

The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm my identity (first screenshot). I can then click Sign In, and don't need to enter my password or anything, just click Continue (2nd screenshot).

But pretty soon (like the next day, or sometimes even later the same day) the same thing happens again.

It never happened before two weeks ago. I'm not aware of any changes to my system or my account that preceded this issue. It's the same account I've used for years, and the password and 2-factor haven't changed in months.

What could be causing this, and how do I fix it?

ETA: Possibly related, because I noticed it at the same time and it seems to occur at the same moments: Microsoft Security and Defender stop responding. Both still show their icons in the systray, but neither opens when clicked. Only way to get around that is to kill all related process or reboot the system. And Security keeps showing the same notifications I've dismissed over and over again.

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Since a week or two, Microsoft Edge signs me out of my MS account.

But pretty soon (like the next day, or sometimes even later the same day) the same thing happens again.

What could be causing this, and how do I fix it?

"},"Conversation:conversation:4066568":{"__typename":"Conversation","id":"conversation:4066568","solved":true,"topic":{"__ref":"ForumTopicMessage:message:4066568"},"lastPostingActivityTime":"2024-11-24T06:51:10.358-08:00","lastPostTime":"2024-11-24T06:51:10.358-08:00","unreadReplyCount":116,"isSubscribed":false},"ModerationData:moderation_data:4066568":{"__typename":"ModerationData","id":"moderation_data:4066568","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MDY2NTY4LTU1NDgyN2k0OTI4NDA0MjE3NUZGNEI5?revision=2\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MDY2NTY4LTU1NDgyN2k0OTI4NDA0MjE3NUZGNEI5?revision=2","title":"EdgeSignedOut.png","associationType":"BODY","width":822,"height":1025,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MDY2NTY4LTU1NDgyNmk0N0QwMkFENzk3MkM5RkU2?revision=2\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS00MDY2NTY4LTU1NDgyNmk0N0QwMkFENzk3MkM5RkU2?revision=2","title":"ProceedSigningIn.png","associationType":"BODY","width":1207,"height":1712,"altText":null},"Revision:revision:4066568_2":{"__typename":"Revision","id":"revision:4066568_2","lastEditTime":"2024-04-04T05:30:45.321-07:00"},"ForumReplyMessage:message:4133049":{"__typename":"ForumReplyMessage","id":"message:4133049","conversation":{"__ref":"Conversation:conversation:4066568"},"author":{"__ref":"User:user:2458582"},"revisionNum":1,"uid":4133049,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:EdgeInsiderDiscussions"},"subject":"Re: Edge keeps signing me out","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:4133049"},"parent":{"__ref":"ForumTopicMessage:message:4066568"},"body":"A similar thing is going on with my PC. Edge, Skype and even Microsoft To Do keep signing me out every day. After reading all the replies, I think I am not even going to try to fix it.","body@stringLength":"184","rawBody":"A similar thing is going on with my PC. Edge, Skype and even Microsoft To Do keep signing me out every day. After reading all the replies, I think I am not even going to try to fix 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florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.

Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.

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Edge keeps signing me out","moderationData":{"__ref":"ModerationData:moderation_data:4133918"},"body":"

In my case, the signing out started when I used my \"work\" account to sign-in to the office 365 (I use my personal account to log-in to the computer). Unfortunately, I haven't found a solution yet.

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Same issue here, since a few weeks. Edge keep signing me out...

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