Forum Discussion
Edge keeps signing me out
Since a week or two, Microsoft Edge signs me out of my MS account. The top left account menu shows orange lettering, and when I click it, it reports that it can't sync because it needs to confirm...
florismkleijne HP Elitebook laptop, Windows 11 (language Norwegian), changed from 365 work account to personal 365 account earlier this year. Login to Windows with personal account. Had this problem with Microsoft Edge signing me out all the time.
Possible solution: Opened Settings, Accounts, Login options, deleted all Hello options (face recognition, finger print and PIN). Recreated these Hello options. I guess there was a connection to my earlier work account in these settings. After restart of laptop there is no problem with Edge signing me out (so far so good day at one). Will report back later this week.
Now it starts to happen with the new Outlook app too. It just starts to log me out there as well.
Yeah, I get the same in Excel and Word, though less frequently than in Edge. Which makes me think that deleting the Edge profile etc. cannot be a permanent fix.
- Do we know if anyone from Microsoft is aware of the issue? I am willing to try out the Beta preview channel if there is a fix lurking.
